Pulsair Documentation
Frequently Asked Questions
How do I connect a social account?
Go to your dashboard and click "Connect" next to the platform you want to add. Follow the prompts to authorize Pulsair. See Integrations for step-by-step guides.
How often is my data updated?
Data is refreshed automatically every 24 hours, or you can manually fetch the latest data from your dashboard.
Why don't I see data for my latest post?
It may take up to 24 hours for new data to appear. Try manually fetching data or check your platform connection status.
How do I disconnect a platform?
Go to your dashboard, find the platform, and click "Disconnect." This will stop all data syncing for that platform.
Can I export my data?
Yes! Use the Export button on your dashboard to download your analytics as CSV or Excel. See Features for details.
Is my data secure?
Yes, we use industry-standard security practices to protect your data. See our Privacy Policy for details.
Who can I contact for support?
Visit our Contact Us page for help.