PulsairSocial LogoPulsairSocial

Privacy Policy

Last updated: June 1, 2025

Quick Reference Guide

Introduction

PulsairSocial ("we", "our", or "us") provides social media analytics and engagement services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services. We are committed to protecting your privacy and handling your information in accordance with applicable laws.

Personal Information We Collect

Information You Provide Directly

  • Name, email address, and contact details when you create an account
  • Billing and payment information when you subscribe to our services
  • Social media account information when you connect platforms
  • Communications with us, including support requests and feedback
  • Employment information (if applicable)

Information Collected Automatically

  • Browser type, device type, operating system, and language preference
  • IP address and device identifiers
  • Date and time of visits, referring URLs, and usage data
  • Cookies and similar tracking technologies (see below)

Social Media Data

  • Public social media posts and engagement metrics
  • Audience insights and analytics
  • Content performance data
  • Platform-specific metrics and analytics

How We Use Personal Information

  • To provide, operate, and maintain our services
  • To process transactions and manage subscriptions
  • To communicate with you about your account and our services
  • To analyze and improve our platform and user experience
  • To comply with legal obligations and enforce our terms
  • To detect, prevent, and address fraud or security issues
  • For marketing and promotional purposes (with your consent, where required)

How We Share Personal Information

  • With service providers who help us operate our business (e.g., payment processors, hosting, analytics)
  • With business partners, affiliates, and advisors as necessary
  • With authorities or third parties to comply with legal obligations or protect our rights
  • In connection with a business transaction (e.g., merger, acquisition, asset sale)
  • With your consent or at your direction

Cookies and Third-Party Services

We use cookies and similar technologies to enhance your experience, analyze usage, and deliver relevant content. You can manage your cookie preferences through your browser settings. Third-party services (such as analytics and advertising partners) may also use cookies and collect information as described in their own privacy policies.

  • Types of cookies: essential, performance, functionality, and targeting
  • Third-party cookies may be used for analytics and advertising
  • You can opt out of non-essential cookies at any time

Analytics

We use analytics tools to understand how users interact with our website and services. These tools collect information such as your IP address, device information, and usage data. Analytics data is used in aggregate to improve our services and is not used to identify individual users.

International Data Transfers

All personal information collected by PulsairSocial is stored and processed in the United States, specifically using Google Cloud infrastructure in the US-Central region. If you are located outside the United States, please be aware that your information will be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your jurisdiction. By using our services, you consent to this transfer, storage, and processing of your information in the United States.

How We Protect and Store Your Personal Information

We implement technical and organizational measures to safeguard your information, including encryption, access controls, and regular security reviews. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

We retain your personal information only as long as necessary for the purposes described in this policy or as required by law.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your information
  • Objection: Object to certain processing activities
  • Restriction: Request restriction of processing
  • Portability: Request transfer of your information to another provider
  • Withdraw consent at any time (where processing is based on consent)
  • Opt out of the sale or sharing of your personal information (California and certain US states)

To exercise your rights, please contact us using the details below. We may need to verify your identity before fulfilling your request.

Use by Children

Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take steps to delete such information.

Changes to this Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page, with the effective date indicated at the top. We encourage you to review this policy periodically.

How to Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

Email: support@fusionleap.io
Address: Fusion Leap LLC, 9407 NE VANCOUVER MALL DR STE 104 VANCOUVER, WA, 98662-6191, UNITED STATES